For ADEM to address your complaint adequately, you must provide certain information.
Please describe your complaint in as much detail as possible. Include information
about when you first noticed the problem and how often it occurs. State specifically
where it is from, if known. It would be beneficial if you included the name and
address of the source. If you do not have an address for the complaint site, driving
directions beginning at a major intersection will be necessary. Be sure the driving
directions are complete. You are not required to submit your name, address, phone
number, or email address.
Once you fill out the form and click submit, you will be given a Complaint #
that you can use to track status and progress. Additionally, if you provide an email address
in your electronic complaint submission, you will receive an email upon review and activation of the complaint as well as
when the complaint is resolved.
In relation to complaint processing, the status of "Resolved" signifies that the concerns of the complainant have been
evaluated/investigated and either a determination regarding validity of the complaint or the Department's ability to address the complaint has been made,
or the Department has taken initial action to address the complaint. The Department's eFile page (http://edocs.adem.alabama.gove/eFile/) may be used to view the complaint document(s), and other related documents that may pertain to the facility/site of concern.
Please keep in mind that your complaint will not be available via the main search page, until one of the staff has reviewed
it for validity. This make take several days to a week. Keep checking back to see
if your complaint has been moved into processing.
(200 char max.)
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(800 char max.):
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You may attach up to 10 images to your complaint submission.
File limitations are as follows:
- Each file cannot be larger than 2MB. Total combined size of all files cannot exceed 4MB.
- The only files extensions permitted are: .png, .gif, .jpg, and .jpeg.
Files that do not adhere to the limitations will be ignored.